Guest register A-Z
A
Departure
Your room is reserved until 12 noon on the day of departure.
Adapter & charging cable
Adapters for electronic devices and cell phone charging cables are available at reception.
Contact person
-
- Ralf Ole Leidner
Managing Director
o.leidner@ketschauer-hof.com - Tim Reuter
Asst. Hotel Manager
Group Reservations / Cooperations / Corporate Framework Agreements
t.reuter@kaisergarten-deidesheim.com - Felix Hanselmann
Rooms Division Manager
info@kaisergarten-deidesheim.com - Julian Berkhemer
Restaurant Manager RIVA
info@kaisergarten-deidesheim.com
- Ralf Ole Leidner
Pharmacy
The Rathaus Apotheke is located approximately 500m from the Hotel Ketschauer Hof at Weinstraße 44.
Phone 06326 / 1535
Opening hours:
Mon-Fri | 8am-12pm and 2.30pm-7pm (except Wednesday afternoons)
Sat | 9am-1pm
We can collect medication for you on request.
Doctors in Deidesheim
- Dr. Melina Kaack
General medicine
Phone 06326 / 980193 - Dr. med. Kerstin Lenné
Pediatrics and Adolescent Medicine
Phone 06326 / 980996 - Dr. med. Gunnar Herberger
General medicine, naturopathy, homeopathy and sports medicine
Phone 06326 / 335
Car
Subject to availability, you can park your car in our parking lot.
12 € / day
B
Baby equipment
Baby cribs and baby monitors can be borrowed from reception for a fee, subject to availability.
Babysitter
We are happy to help you organize a babysitter. Reservations can be made at reception.
Bathrobes & bath towels
You will find bathrobes and slippers in your room, and towels are also available for free use in the wellness area.
Bank & ATMs
- Sparkasse Rhein-Haardt
Weinstraße 38, 67146 Deidesheim
Phone 06322 / 9370
24 h ATM - VR Bank Mittelhaardt eG
Marktpl. 2, 67146 Deidesheim
Phone 06326 / 7091372
Banquet & event facilities
We are happy to organize banquets and festivities of all kinds. Please contact our hotel reception, who will be happy to put you in touch with our events department.
Bar
Our bar is open daily for you.
Mon-Sat until 1 a.m.
Sundays until midnight
Here you can find our BAR CARD
Flowers
We will organize the flowers of your choice for you at our trusted florist. Talk to us.
Letters & Messages
You are welcome to leave your postcards and letters with us at reception. This is then collected by the post office. If you receive messages or mail, we will bring them to your room.
Bus & Train
The train station is about a 10-minute walk from our house. We will be happy to provide you with arrival and departure times.
E
Shopping facilities
There are many shopping opportunities in the Deidesheim area, for example:
Mannheim, Neustadt or Speyer.
Further information and tips are available here or at reception.
F
Bicycles
We recommend Palatina bike rental, which also offers e-bikes. Further information is available at reception.
Fitness room
Our fitness room is at your disposal 24 hours a day. The treadmills are not available at night.
Airport
Frankfurt Airport is approx. 100 km away from Kaisergarten Deidesheim. Genre, we will organize a transfer for you.
Outdoor pool
The Deidesheim outdoor pool – the oasis in the paradise garden – is a 15-minute walk from the Kaisergarten Deidesheim.
Phone 06326 / 981105
Hairdresser
- Wittmer Haare Ästhetik
Kirchgasse 2, Deidesheim
Phone 06326 / 1400
Reception will be happy to book an appointment for you.
Lost property
Lost property can be handed in at the hotel reception. If you are missing something, please feel free to contact us at any time.
Breakfast
Come and have breakfast in our restaurant RIVA.
Our breakfast can be booked at short notice in addition to your room. (29 € per person)
Mon-Fri from 6:30 – 10:00 am and Sat+Sun from 7:30 – 11:00 am
For late risers, we also offer our popular late riser breakfast on Sundays from 11:30 am to 2 pm. (€ 39 per person)
Look forward to our open show kitchen, fresh egg dishes and many more delicious extras.
G
Golf
There are golf courses in Neustadt an der Weinstraße, Dackenheim, Limburgerhof and Essingen near Landau within a 45-minute drive. We will be happy to reserve a tee time for you on request. We have a cooperation with the GolfClub Pfalz. For discounts please contact our reception.
Vouchers
- Redeem a printed voucher
If you have a printed voucher, please hand it in at the hotel reception for redemption on arrival.
“Giving a gift means giving someone else what you actually want to keep.” - Buy a voucher online
Would you like to make your favorite person happy and give them a voucher?
You can find our online voucher store on our Ketschauer Hof or Kaisergarten Hotel websites. Or simply follow THIS LINK!
Simply select the voucher online in our voucher store. You can conveniently print it out yourself as a MAIL voucher and hand it over in person. Or you can choose the SMART Voucher option and give the voucher as a digital gift – even with a firework effect or confetti.
The vouchers are available for both our hotels and for the three affiliated restaurants – L.A. JORDAN – 1718 – RIVA – Sushi B..
H
Dogs
Dogs are allowed in the hotel by prior arrangement and are also permitted in our restaurants Riva and 1718.
20 € per dog and night
I
Internet
Use our free WLAN throughout the hotel. To do this, connect to “Kaisergarten” and confirm the terms and conditions. Further information is available at reception.
K
Ketschauer Hof
The sister hotel Ketschauer Hof is located 400 meters on foot from the Kaisergarten Deidesheim.
There you will also find the restaurants L.A. Jordan and 1718.
Children and extra bed
On request, we can provide an extra bed for older children at a price of 45 € / night.
Baby cribs are free of charge.
Credit & bank cards
We accept American Express, Mastercard, VISA and EC card/Maestro card.
M
R
Smoking
We would like to politely point out that we are a non-smoking hotel. Ashtrays can be found in front of the hotel entrance, for example.
Reception
Reception is available around the clock for your questions and requests.
For the room telephone, simply press the speed dial button -7
Phone 06326 7000-77
Mail info@kaisergarten-deidesheim.com
Repairs
If a repair is necessary in your room, please report this to our hotel reception.
It is important to us to fix things quickly so that you can continue to enjoy your stay with us.
Restaurants
Our restaurant RIVA stands for Mediterranean Italian cuisine steaks.
Opening hours can be found HERE
Our sister winery Reichsrat von Buhl is home to our Sushi B. restaurant.
Here are the opening hours
In the nearby sister hotel Ketschauer Hof the restaurants L.A. Jordan and 1718 are about 500 meters away on foot. We will also be happy to reserve a table for you here.
In the L.A. Jordan restaurant, awarded 2 Michelin stars, chef Daniel Schimkowitsch will spoil you with fish, shellfish and meat.
Here are the opening hours
Restaurant 1718 awaits you with French-international cuisine.
Here are the opening hours
S
Safe
Each room is equipped with a safe. The safe works with a code that you can set directly on the safe.
Sauna & steam bath
Let your soul dangle, find peace and relaxation.
In our modern wellness area you will find a classic Finnish sauna, a steam bath, a bio-sauna, an ice pool, a relaxation room and a sun terrace. The pool is equipped with a counter-current system and the generously designed revitalizing experience showers offer you a completely new water experience.
Pool opening hours:
7-21 h
Sauna steam bath opening hours:
Monday-Friday | 4 pm – 9 pm
Saturday Sunday | 9 am – 9 pm
Please note that children up to the age of 12 are only allowed in the wellness area when accompanied by their parents.
key
You can open the rooms and front door with your key card. Please hand it in at the hotel reception on departure.
Store
Would you like to bring your loved ones a souvenir?
Take a look in our store. Here you will find our rucksack, the RIVA spice mix, wine & sparkling wine from our wineries, various magazines about the Palatinate, etc.
T
Petrol stations & car washes
- Deidesheim ESSO
Niederkircher Str. 1
Phone 06326 / 980577 - Hassloch SHELL (directly on the A65)
Richard-Sang-Straße 1, 67454 Hassloch
Phone 06324 / 7080448
Car washes are available at both service stations.
Tennis
In Deidesheim there are outdoor and indoor courts operated by TC Deidesheim. Depending on availability, reception will reserve free seats for you.
Phone
If you wish to make an external call, dial 0 on your telephone before and then the full number you wish to be connected to. Price per unit: 0,40 €
W
Laundry service
On request, we can take care of your laundry for a fee. You will find a laundry bag and a price list in your cupboard. Simply contact the hotel reception.
Wake-up call
We are happy to offer you a personal wake-up call. Contact us at 7 (reception).
Z
Newspapers
Newspapers are available in the lobby.
We have magazines for you in the Riva restaurant lounge.