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Your role and your sphere of influence:
- You are an important and first point of contact for our discerning guests, who are always looked after in a warm, friendly and professional manner throughout their stay
- You are mainly responsible for the check-in and check-out of hotel guests, general correspondence and requests for reservations and bookings
- You are jointly responsible for the highest quality of our service
- Organizational and administrative tasks
- You ensure smooth cooperation and maintain professional, collegial collaboration with all other departments
Why working for us is so great:
Become an important part of our team and look forward to
- Flat hierarchies with an open ear for new ideas and ways of working
- Freedom for independent action & work
- a secure, permanent employment relationship with performance-related pay
- Active involvement in shaping the success of our company
- Regular employee and development meetings
- Fun and team spirit at work, at team events or at celebrations
- Free provision and cleaning of work clothes
- BAV and VWL with employer subsidy as well as numerous employee benefits on top (e.g. Family & Friends rates in our hotel, discounts in our restaurants, free employee meals, subsidized company membership at Pfitzenmeier Fitness, bike leasing and much more)
You will fit in with us if:
- You have completed training in the hotel industry and/or have several years of professional experience at the hotel reception desk
- You are a passionate host
- You have a friendly, confident manner and strong communication skills
- You have a talent for organization and a positive, optimistic manner
- Together we are strong! You are an absolute team player and look forward to becoming an important part of a motivated and strong team
- Experience with Fidelio Suite 8 or Opera is an advantage
- English spoken and written
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Contact person
Contact the HR office via Whats App
quickly and easily via mobile: +49 (0) 151-40062051
Contact Personnel Officer Nicole Hochgesang
Phone: +49 (0) 6326-7000-36
E-mail: n.hochgesang@ketschauer-hof.com
or contact our Managing Director Ole Leidner
Phone: +49 (0) 6326-7000-92
E-mail: o.leidner@ketschauer-hof.com